Privacy Policy

We are Infinity Creations, a company dedicated to transforming the digital landscape through a multitude of creative applications, with an emphasis on artificial intelligence technology. We highly value and respect your privacy. As part of our commitment to providing a robust and personalized user experience, we may need access to certain information. This Privacy Policy aims to clarify what data we collect, how we use it and what choices you have in relation to this data.

At Infinity Creations ("We", "Us", "Our"), we are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). We have crafted this Privacy Policy ("Policy") to inform you about how we collect, use, disclose, and protect the personal data we gather when you use our various applications.

1. Data We Collect from Your Use of the Application

This refers both to data you directly provide us if you wish to use special features or requests and also to data we collect automatically from all users of our applications. This could include:

  • 1.1. User-Submitted Data: This includes data you voluntarily provide during the registration process or while using our application, including but not limited to your username, email address, age, or country of residence. Please note that your password is encrypted and remains inaccessible to us.
  • 1.2. User-Contributed Data: This encompasses all content generated through a user's interaction with our Services. Examples include, but are not limited to, requested tour content, user inquiries, and selected language preferences.
  • 1.3. Permission-Based Information: For certain features of our application to function optimally, we may request your consent to access specific components of your device, such as local storage, microphone, and camera.

2. How We Use Your Data

We do not sell your personal data to third parties. Certain data may be shared with partners or service providers who support our business and operations, under confidential agreements, and additionally to:

  • Provide, maintain and improve our services
  • Where necessary to comply with a legal obligation, a court order, or to exercise and defend legal claims
  • Where necessary for the purposes of our legitimate interests
  • Research and develop new services
  • Suggest information to you, i.e. send you technical notices, updates and other support and administrative messages
  • Provide customer service or respond to any complaints and/or questions you might have
  • Communicate with you (via email) about our products, services, offers, promotions and events or provide other news and information we think might be of interest to you
  • Personalize the services and provide advertisements, content and features that match user profiles or interests
  • Keep the services safe and secure (i.e. to protect against fraud, spam and abuse etc.)
  • Where you have consented to the processing, which you can revoke at any time

3. Third-Party Data Sharing

Our application collaborates with various third-party service providers who assist us in offering you a comprehensive and user-friendly tour guide experience. Here is how we share data:

  • 3.1 Review and Recommendation Services: We might share your data with third-party review and recommendation services. This allows us to show you highly personalized reviews and recommendations about other users' experience with our app.
  • 3.2 Analytic Providers: To continually improve our services, we may share non-identifiable data with analytic providers such as Google Analytics. These providers help us understand how users interact with our app and enable us to enhance the user experience.
  • 3.3 Advertising Networks: If you consent, we may share certain user data with trusted advertising networks. This information helps deliver more targeted and relevant advertisements to you within the app, to introduce you to new services or special offers that you may find worthwhile.
  • 3.4 Payment Processors: If you make any in-app purchases, we will securely transmit your payment data to our trusted payment processing partners like Stripe or PayPal, in order to facilitate transactions seamlessly.

While we share your data with these third parties, we want to reassure you that we only share it under confidential agreements. We ensure these parties follow strict privacy and data protection regulations equivalent to ours to maintain the security of your personal and sensitive information.

4. Your Rights

In line with GDPR, you are entitled to various rights over your data. These include the right to access personal data, rectify inaccurate data, erase personal data, restrict data processing, data portability, object to data processing, contact the respective data protection supervisory authority to lodge a complaint, and have your data erased at any time you request to do so. If you have granted consent to personal data processing, you may withdraw it at any time.

5. Updates to the Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the application.

Please contact us at support@itsinfinity.dev if you have any questions about this Privacy Policy or our practices.